Dear valued customer:
Valentine’s Day on February 14th, 2008 will have the highest volume of orders at our flower business for the entire year. To be sure that we can process all your orders correctly and arrange delivery on this Valentine’s Day, please read these purchase and delivery conditions before you order.
Our conditions on purchases and deliveries for Valentine’s Day on February 14th, 2008 are:
- Since we will have a high volume of orders, we cannot confirm the exact time of delivery to the recipient. We will try to deliver them as early as possible on the date specified in your purchase order.
- We can confirm that delivery will be made on February 14th for all orders received before 5.00pm on February 13th Thailand time.
- For all orders received after 5.00pm on February 13th up to February 14th, local time, we cannot guarantee delivery on the 14th. However we will try our best to deliver on the 14th. In the event we cannot deliver on the 14th we will deliver it the next day.
- To guarantee that the goods reach the recipient correctly, please give us the correct name and address of the recipient, along with a phone number that we can contact in case we cannot find the address. Before placing the order please carefully check any greetings messages that you wish to be delivered with the flowers or present. If you think you have supplied incorrect information in your order, please notify us immediately you discover the problem.
- Refund policy: If you supply incorrect address or contact information, or if the recipient has changed their address and we have no way of contacting them, then no refund will be given.
- In the event that we have tried to deliver the goods to the recipient but cannot find their address, or if the address has changed and we cannot contact the recipient on the telephone number supplied, we will bring the order back and keep it at our shop. If you want us to make a new delivery after we manage to contact the recipient, we can do it - but at your expense. Fresh flowers are perishable and may not be in a good enough condition to be delivered again. If you want us to deliver new flowers to substitute the originals, you have to be responsible for the incurred expense as well, as we cannot absorb this excess cost.
- By the act of placing an order with ChangFlorist.com, the customer is deemed to agree to all our terms and conditions. If there is a problem beyond our control, we reserve the right not to be responsible for problems outside the scope of the terms and conditions.
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