Sending Flowers to a Hospital in Bangkok: What You Need to Know

When someone you love is in hospital in Bangkok, and you can't be there, flowers are one way to be in the room with them. We deliver to hospitals across Bangkok every week, including Bumrungrad, BNH, Samitivej, Bangkok Hospital, and Phyathai. Most of these orders come from family and friends overseas.

Here's how it works, and the few details that make the difference between a smooth delivery and a bouquet left waiting at a counter.

How hospital delivery works

At most hospitals, we leave the flowers at the reception or parcel drop-off counter, and the hospital staff take them up to the patient. Some hospitals let us go up to the room ourselves. Where they do, we deliver to the room.

Either way, we photograph the delivery. The photo appears on your order tracking page, and we email it to you once the flowers are delivered. How our delivery photos work.

What we need from you

Please give us all four of these when you order:

• The patient's full name. For a foreign patient, use the name the hospital registered them under, usually the name on their passport.
• The building, if the hospital has more than one.
• The room number.
• A phone number for the patient, or for a family member who is with them.

The phone number matters more than people expect. Sometimes the counter staff can't find the patient's name in their system. Some hospitals won't search for a patient at all, because they treat it as private information. With a phone number, we can sort it out on the spot instead of bringing the flowers back.

When to deliver

Hospitals accept deliveries during their working day. Before 6 PM is safest. Later in the evening, visiting hours may be over, and the flowers may not reach the room until the next day.

We recommend ordering 1–2 days ahead, so we can prepare exactly the arrangement you chose. If it can't wait, same-day delivery is possible when you order before 3 PM Bangkok time. On the day, we may need to use different flowers of equal or greater value, and we'll contact you first.

Check the ward's rules first

Some hospital wards may not accept flowers, for example, intensive care. If you're not sure, check with the hospital or the family before you order. You can also message us, and we'll check for you before you pay.

A fruit or gift basket is the safer choice when you can't be sure.

Choosing flowers for a hospital room

Choose a size that suits the room. An arrangement that comes in its own vase or basket is ready to display the moment it arrives, so no one has to find a vase for it.

The card message

Your card travels with the flowers. Keep it short and personal: the patient will read it more than once.

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If you have a question about a particular hospital, get in touch. We're happy to help before you order.

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